2 Way Feedback
2Way-FEEDBACK
$28.60 (Hardcopy)
$18.00 (eBook)
by Jennifer McCoy
How to build more effective staff relationships through a culture of constructive feedback.
Ask most small business owners:
"Apart from the usual cash-flow challenges, what is the hardest part of your job, what mostly keeps you awake at night?" and they're likely to tell you: "Dealing with staff". Ask managers and team leaders in larger organisations the same question and you're likely to get a similar answer.
Managing people is so often the ‘hard stuff’ about work. Yet it doesn't have to be difficult. It's all about giving (and receiving) feedback — at the right time and in the right way.
Learn how to:
- transform yourself into a leader — then relax & let your staff handle the details
- give meaningful feedback — in 5 simple steps
- encourage staff confidence — to give you feedback
- deal with the ‘hard stuff’ constructively — knowing what to say and how to say it
- put some practical tools to use immediately
- turn your staff into a team & have fun — whether you own the business or manage a team or department
