Positive Change

Consulting

 

2 Way Feedback:

How to build more effective staff relationships through a culture of constructive feedback.

Ask most small business owners: “Apart from the usual cash-flow challenges, what is the hardest part of your job, what mostly keeps you awake at night?” and they’re likely to tell you: “Dealing with staff”. Ask managers and team leaders in larger organisations the same question and you’re likely to get a similar answer.

Managing people is so often the ‘hard stuff’ about work. Yet it doesn’t have to be difficult. It’s all about giving (and receiving) feedback – at the right time and in the right way.

Learn how to:

• transform yourself into a leader – then relax and let your staff handle the details.
• give meaningful feedback – in 5 simple steps
• encourage staff confidence– to give you feedback
• deal with the ‘hard stuff’ constructively – knowing what to say and how to say it
• put some practical tools to use immediately
• turn your staff into a team and have fun - whether you own the business or manage a team or department.

Only $24.95 (incl. GST) Plus pack/post

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